Frequently Asked Questions

Everything you need to know about bringing rustic charm into your home.

What is the typical shipping timeframe for furniture items?

Due to the handcrafted nature of our furniture, most pieces ship within 2-3 weeks. Smaller home decor items typically ship within 3-5 business days via standard ground shipping.

Do you offer international shipping?

Currently, Country Living Marketplace ships exclusively within the continental United States and Canada to ensure the safe and timely delivery of our larger home goods.

What is your return policy for home decor?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made or personalized furniture pieces are non-refundable.

Are your wooden products sustainably sourced?

Yes, we prioritize sustainability. The majority of our wooden tables, chairs, and accents are crafted from reclaimed timber or FSC-certified sustainable forests.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger furniture purchases.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery progress in real-time.